すべての場所、デバイス、アプリで優れたユーザー エクスペリエンスを実現
Get visibility across devices, networks, and apps—even those not in your control
Detect issues before users complain, and quickly pinpoint root causes
Simplify your monitoring stack with a single end-to-end view
概要
あらゆる場所に分散するユーザーやアプリを隙のないデジタル エクスペリエンスで保護
メリット
Be the first to know when user experience degrades
Understand the digital experience of your apps and services, from your users’ perspective, no matter where they are, which devices they use, or the networks they rely on.
Leave no user behind
Get global and filtered views of your users and their satisfaction scores.
Get precise, timely alerts
Get alerted via email, IM, or tools like PagerDuty when user experience suffers.
See details on every user’s experience
Review each user’s score and underlying causes of poor experiences.
Rapidly resolve performance issues
Ensure seamless user experiences and get users back to work faster.
Expose root cause with AI-powered analysis
Quickly isolate root causes in devices, Wi-Fi, security services, networks, or apps.
Expedite fixes with consolidated insights
Eliminate time-consuming analysis with device-to-app diagnostic details.
Integrate to streamline problem resolution
Integrate via the ServiceNow Store. Request insights, detailed diagnostics, and more via public API.
Ensure application performance
Monitor apps to ensure that your users experience uninterrupted service.
Monitor all apps
Observe secured apps running in your data center or cloud, and SaaS like Microsoft 365. Understand page fetch and DNS times.
Ensure great virtual meetings
Monitor user experiences for every Microsoft Teams, Zoom, and Webex meeting to identify root causes of poor call quality.
Get comprehensive network insights
Harness the network visibility you need—even across those you don't control—to support users working from offices and homes.
Get network insights by hop
Track packet loss and latency for each hop, and remotely initiate packet captures for deeper network troubleshooting.
Understand the impact of ISPs
See how ISP issues like blackouts, brownouts, and increased latency impact user experience. Visit ISP Insights.
Get detailed device insights
Understand the breadth of devices and software in your organization. Get detailed insights for each device, no matter where it is.
Keep every device within reach
Instantly access device health metrics like CPU, memory, disk I/O and Wi-Fi, active processes, and more for troubleshooting.
Review inventory
Understand the breadth of devices by manufacturer and models, and software by version and deployment.
Get Microsoft device insights
Review crash statistics, and startup times with factors impacting them, across Microsoft devices.
Maximize digital dexterity with global insights
Review the impact of digital experience initiatives on employee productivity. See trends and seek opportunities for optimization.
Insights for productivity reviews
Understand digital experience health across applications, networks and devices.
Review performance trends
Optimize app, network and device performance for using built-in reports.
新しい働き方の実現と成功に向けて
Hybrid work has increased ticket resolution time by 30%. Detect issues that impact user experience, reduce mean time to resolution, and keep employees productive no matter where they are.
By 2023, 70% of businesses will rely on virtual meetings, according to Metrigy research. Ensure optimal experiences with an integrated view of application, network, and device health as well as the audio, video, and sharing quality of Microsoft Teams and Zoom calls.
97% of businesses have or are adopting Zero Trust architectures which often shuts out existing monitoring tools. Regain end-to-end visibility to operate effectively, to optimize performance, and to rapidly fix issues impacting end user experience and productivity.
お客様のビジネスに最適なZscaler Digital Experience™プランを選択
仕組み
Zscaler Digital Experienceの開始手順
Deploy Zscaler Client Connector if you haven’t already
Enable ZDX for all or select user groups
Select private and cloud-based applications to monitor and configure probes
Review user experience insights
Zscaler Zero Trust Exchangeでビジネスの保護と強化を実現
包括的なZscaler Zero Trust Exchange™プラットフォームの一部であるZscaler Digital Experienceは、高速でセキュアな接続を可能にし、インターネットを企業ネットワークとして使用することで、従業員がどこからでも作業できるようにします。最小特権の原則に基づき、コンテキストベースのアイデンティティーとポリシー施行で包括的なセキュリティを提供します。
Zscaler Zero Trust Exchangeの特長
ビジネスを保護し、簡素化し、変革する包括的なプラットフォーム
ZDX: the starting point to fix all network performance issues
“We can pinpoint the root cause 95% of the time.”
—Ed DeGrange, Director, Cybersecurity Operations and Programs, Ciena
The power of the platform with visibility into user experience
“The best data insights for our end users.”
—John Dawes, IT Director, Enterprise Architecture, Reckitt Benckiser
Empowering helpdesk teams to resolve network performance issues
“Helpdesk teams resolve user issues easily.”
—Ballard Mattingly, Principal Cybersecurity Engineer, Liberty Mutual Insurance
Capitalizing on a global talent pool using Zscaler to power true work-from-anywhere
"Our mean time to resolve (MTTR) has improved 62% [with ZDX], helping us scale ... while also improving colleague and CSR experiences."
—Peeyush Patel, CIO and CISO, Careem
次のステップ
カスタム デモを通じて、インターネットやSaaS、プライベート アプリへの高速かつセキュアで信頼性の高いアクセスを体験してください。