ESG OVERVIEW / CEO LETTER
A Message from Our CEO, Jay Chaudhry
Our customers need—and our platform delivers—cutting-edge zero trust security that enables their organizations to compete in today’s digitally connected world. At Zscaler, we work tirelessly to build and deliver solutions that continuously raise the bar for secure connectivity.
Zscaler has been successful in creating the world’s largest security cloud because we are dedicated to our customers’ needs. We secure their data and earn their trust by operating with integrity and making customer obsession the foundation of everything we do. We are successful when our team members surpass our customers’ expectations each and every day.
Despite macroeconomic uncertainty, investments in cybersecurity solutions continued to be a top priority in 2023. This underscores the critical importance of cybersecurity in business and society today. We are proud to be a vital partner securing more than 7,700 global organizations, including over 40% of the Fortune 500.
In 2023, one of the most important technological shifts of our time gained prominence: artificial intelligence (AI). When handled responsibly, AI can be a powerful force for good. In the wrong hands, AI can compromise data security and multiply business risks. At Zscaler, we leverage signals from more than 320 billion daily transactions processed through our Zero Trust Exchange™ platform, to enhance our detection of cyberthreats and create valuable insights for our customers. Our proxy architecture and security features help our customers implement AI policies, control their data, and safely adopt AI tools, so they can propel their businesses forward.
We would not be able to pursue this kind of innovation without maintaining our focus on our ESG priorities, which help us build customer trust, attract and retain the best people, and sustain strong business practices as we reach new milestones on our growth journey.
Over the past year, we have invested heavily in people and processes to support our values-driven culture, to better serve our customers and partners, power our business, and enable possibilities for our team and the communities we serve. We have implemented programs to develop future-focused leaders who are empowered to execute on our strategic objectives, deliver solutions that delight our customers, and guide Zscaler to capture opportunities. We have also maintained an inclusive culture that enables growth and opportunity.
We remain committed to our environmental objectives. Our platform has been running on 100% renewable energy since 2021. We are rolling out powerful new infrastructure and code to further increase our efficiency and performance as we continue our net zero journey. We are committed to the Science Based Targets initiative, joining many of our customers on the clearly defined pathway to reduce emissions and the impact of climate change.
As I look back on the year, I’m proud that our global teams continue to innovate and push boundaries, delivering solutions that enable our customers to securely transform their businesses. We are a mission-critical partner dedicated to, and aligned with, our customers’ priorities.
CEO, Chairman and Founder